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cant plug in charging cable airpods pro

I went to charge my AirPods Pro and the cable won’t plug into the case, there is some black stuff inside, idk if this is normal or not. What can I do?

iPhone 11 Pro

Posted on Aug 16, 2020 4:05 AM

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Question marked as Best reply

Posted on Aug 16, 2020 12:57 PM

Hello,

You'll have to try to clean out the charging port. Try using a bright light and a tooth pick etc. It is similar to clean out the charging port on your phone:

How to clean your iPhone's charging port

If your AirPods won’t charge

If no help, have it checked:

Find Locations

Good luck.

1 reply

cant plug in charging cable airpods pro

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