Newsroom Update
Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >
Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >
I am running High Sierra, trying to update to Catalina. I cannot download from the App Store. I have researched, followed the directions, nothing.
iMac 27″, macOS 10.13
Is your iMac 27" a Late 2012 or newer model?
To be clear, these are the instructions you are following to download Catalina?
https://support.apple.com/en-us/HT201475
On that page in the link, have you tried configuring your Mac for the auto update listed in the section;
Or get macOS Catalina automatically
Just some things that you can let us know about as we follow your issue.
ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8; HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2
Is your iMac 27" a Late 2012 or newer model?
To be clear, these are the instructions you are following to download Catalina?
https://support.apple.com/en-us/HT201475
On that page in the link, have you tried configuring your Mac for the auto update listed in the section;
Or get macOS Catalina automatically
Just some things that you can let us know about as we follow your issue.
ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8; HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2
What have you tried?
I am running High Sierra, trying to update to Catalina. I cannot download from the App Store. I have researched, followed the directions, nothing.
