Error after purchase
After I purchased €9,98 and €1,00, I didn’t receive the money on mine Apple ID. And I am still waiting. Help me please.
iPhone 8 Plus, iOS 13
Question marked as
Adding funds to your Apple ID can take up to 48 hours. But, if you want to make sure the funds are scheduled to be added, you can use these support options:
Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.
Apple Support Twitter https://twitter.com/AppleSupport
iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.
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And, if your problem persists, use Subscriptions and Purchases https://support.apple.com/en-euro/billing to try to solve it. In this regard, you can use the same support links posted above if you want to contact Apple support.