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User profile for user: PatrickFG95
PatrickFG95 Author
User level: Level 1
15 points

vertical lines on camera

Hi need help, different colored vertical lines keep appearing when i open my back camera. But all phone when i open front camera. Seems the problem is more prominent in dark areas. Any solutions? Thank you.

iPhone 11 Pro Max, iOS 13

Posted on Aug 16, 2020 6:50 PM

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User profile for user: Brian_P7
Brian_P7
User level: Community Specialist

Posted on Aug 17, 2020 1:55 PM

Hi there PatrickFG95,


We understand you're experiencing an issue with lines on the camera on your iPhone, and we'd like to share a resource that can help.


Check it out here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Specifically, check out the section below:

"If the camera isn't working

  1. Remove any case or film that might block the camera. A metallic or magnetic case or camera attachment might interfere with the camera on your device.
  2. Test the camera by trying to take a photo.
  3. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhone, iPad, or iPod touch.
  4. Restart your iPhone, iPad, or iPod touch.
  5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button."


Take care!

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Question marked as Top-ranking reply
User profile for user: Brian_P7
Brian_P7
User level: Community Specialist

Aug 17, 2020 1:55 PM in response to PatrickFG95

Hi there PatrickFG95,


We understand you're experiencing an issue with lines on the camera on your iPhone, and we'd like to share a resource that can help.


Check it out here: If the camera or flash on your iPhone, iPad, or iPod touch isn't working


Specifically, check out the section below:

"If the camera isn't working

  1. Remove any case or film that might block the camera. A metallic or magnetic case or camera attachment might interfere with the camera on your device.
  2. Test the camera by trying to take a photo.
  3. If the photo is blurry, clean the front and back camera lenses with a microfiber cloth. If you see dirt or debris inside the lens or if the camera lens appears to be misaligned or blocked, contact Apple Support for help with your iPhone, iPad, or iPod touch.
  4. Restart your iPhone, iPad, or iPod touch.
  5. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both isn’t working. To switch cameras, tap the rotate button."


Take care!

Reply

vertical lines on camera

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