I just bought a Homepod today, but when I Airplay from iTunes on my Mac to all the speakers in my house, the Homepod keeps dropping out. I don’t understand how it’s an Apple product that can’t keep the connection. It’s very frustrating. My third party speakers never drop out.
I would like to fix this, but if I can’t, I’ll return it this week and get another brand.
Would appreciate any advice.
Mac mini, macOS 10.15
After several days trying with and without Apple tech support, I gave up and returned the HomePod and got a Sonos One Instead. There is no problem with Sonos and AirPlay.
I thought that an Apple product would have worked seamlessly with AirPlay, but it didn’t. It wasn’t worth the hassle to keep trying.
After several days trying with and without Apple tech support, I gave up and returned the HomePod and got a Sonos One Instead. There is no problem with Sonos and AirPlay.
I thought that an Apple product would have worked seamlessly with AirPlay, but it didn’t. It wasn’t worth the hassle to keep trying.
If your router supports both 2.4GHz and 5GHz radio you may find that HomePod performs better when the 5GHz radio is disabled. Assuming that helps make sure that the 5GHz radio uses a separate SSID and forget that network from your iOS devices so that the credentials are no longer stored in iCloud Keychain before enabling it for use by other devices.
tt2
I've read this sort of response about the HomePod and 2.4/5Ghz supported routers for some time. Yet, I have 4 HomePods in two stereo pairs with all of them connected to the 5GHz radio offered by my router (The router also has a 2.4GHz radio). I have never encountered any issues with them connected to the 5GHz radio. If it makes any difference, my router is an Orbi RBR50 which provides one SSID for both radios. No idea why some apparently have problems with other router setups.
It’s when it’s Dual Band Wifi, hopping back and forth trying to establish the higher speed, thus disconnecting right when you’re trying to connect or the other device is still on the other when they need to be on the same wifi. . I had mine split into two separate. I use the 5G with good results.
AZDreamer,
Do you use just an Orbi router or a router / satellite pair? I ask because I have an Orbi router/satellite pair and it appears that the wifi back-haul channel used between the router and satellite interferes the wifi channel Apple uses to communicate between the homepods when they are in a stereo paired. The stereo pair works w/out problems as long as the satellite is turned off. Not long after turning on the satellite the pair will no longer be able to communicate.
I have the Orbi RBR50 router and one satellite RBS50. The satellite is connected to the router via wifi back-haul. FWIW, one of my paired Homepods is connected wirelessly to the routers 5GHz radio (Channel 48). Whereas the other pair is connected to the satellite - again to the 5GHz radio. I have no idea why your satellite apparently impacts your set-up. Only thing I can think of at the moment is to change your 5GHz channel and see if it makes a difference. Good luck!
Everything else is working PERFECTLY with the Google Nest Wifi I have. Not one f$(%^g glitch. This piece of crap is overrated. I want my money back Apple.
So a good strategy is to have separate SSIDs for 2.4 and 5.0 dual band routers...?
In any case it seems the issues are more likely with mesh systems that a trying to do more optimisation.
Homepod keeps disconnecting from Airplay
