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Falsely debited for Funshot + app

Yesterday, I downloaded an app on my app store and when i downloaded it, it did not ask for any paid subscription. I thought it was free, 2 hours later my credit card was debited Rs5900.00. I immediately went to my subscription and tried cancelling and i saw i was charged for 1 whole year. It showed then, that you could subscribe for 1 week, 1 month or one year. I clearly remember these options did not reflect when i downloaded the app and by default without me selecting any option my card has been charged. I want to report this transaction and unsubscribe to the same. How do i reverse the charges, I have already informed my bank to raise a dispute which can only be raised when the claim is made. Kindly assist in this matter and communicate on my email ***@gmail.com

thank you


Kavita


[Personal Information Edited by Moderator]

iPhone 6, iOS 12

Posted on Aug 16, 2020 8:28 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2020 9:17 PM

Speak to Apple directly about the refund request.

Get Support -

https://getsupport.apple.com/


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8;  HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2

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Question marked as Top-ranking reply

Aug 16, 2020 9:17 PM in response to kavitakapur

Speak to Apple directly about the refund request.

Get Support -

https://getsupport.apple.com/


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8;  HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2

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Falsely debited for Funshot + app

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