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Managing devices in Apple ID

Can I erase all data from old phone I gave away as gift and is still connected as a device on my Apple ID iCloud account?

iPhone 8 Plus, iOS 13

Posted on Aug 16, 2020 11:51 PM

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Posted on Aug 17, 2020 2:22 AM

If you gave it as a gift, I think you should arrange to have the person you gifted it to restore the phone to factory fresh using What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201351. Or, you could ask the person that has it to let you do the restoration.

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Question marked as Best reply

Aug 17, 2020 2:22 AM in response to ashleaashlea

If you gave it as a gift, I think you should arrange to have the person you gifted it to restore the phone to factory fresh using What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201351. Or, you could ask the person that has it to let you do the restoration.

Managing devices in Apple ID

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