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Unable to activate my iPhone

change phone number,unalbe to activate my phone, i had recived the activation code months before but did not activate.kinldy reset my phone



[Edited by Moderator]

Posted on Aug 17, 2020 12:35 AM

Reply
2 replies

Aug 17, 2020 2:11 AM in response to Vaishnavi_K

If you can, change your trusted phones number in your Apple ID Account https://appleid.apple.com/#!&page=signin.

Before making the change, sign out of Messages/FaceTime on all our devices. And, note that the change will take up to 24 hours to take effect.

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If you can't do, See Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974  Below is an excerpt, but read the whole document. See the bold italics below.

 

Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code. There are a few ways you can get a verification code. You can use the code displayed on your trusted device, get a text or phone call, or generate a code from your trusted device [see the additional information in the article].

 

A trusted device is an iPhone, iPad, or iPod Touch with iOS 9 and later or a Mac with OS X El Capitan and later that you've already signed into using two-factor authentication.

 

If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This link takes you to:

 

Recover your Apple ID when you can’t reset your password  https://support.apple.com/en-us/HT204921 which you may need to use.

 

“Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity. After you request account  recovery, you'll get an email with a confirmation of your request and the date and time of when you can expect to regain access. … When the wait period is over, Apple sends you a text or automated phone call with instructions to regain access to your account.” Read the whole document carefully. 

Unable to activate my iPhone

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