Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t add a credit card to my Apple ID. Why not?

I can’t add a credit card to my Apple ID. Why not?

iPad Air 2, iOS 12

Posted on Aug 17, 2020 2:23 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2020 2:27 PM

Is your Apple ID disabled?


See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

__________


Has your payment method been declined?


See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005. To resolve this, add a new payment method or update the billing information for your current payment method.


If you need additional help, use this support link from the document https://support.apple.com/contact  or use:

 

Apple telephonesupport https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

 

Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

___________

 

Also see: Fix ‘Your Payment Method Was Declined’ Error In App Store https://www.addictivetips.com/ios/fix-your-payment-method-was-declined-error-in-app-store/. If you need more help here, use the support links above.

1 reply
Question marked as Top-ranking reply

Aug 17, 2020 2:27 PM in response to marcy270

Is your Apple ID disabled?


See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

__________


Has your payment method been declined?


See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005. To resolve this, add a new payment method or update the billing information for your current payment method.


If you need additional help, use this support link from the document https://support.apple.com/contact  or use:

 

Apple telephonesupport https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

 

Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

___________

 

Also see: Fix ‘Your Payment Method Was Declined’ Error In App Store https://www.addictivetips.com/ios/fix-your-payment-method-was-declined-error-in-app-store/. If you need more help here, use the support links above.

I can’t add a credit card to my Apple ID. Why not?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.