How can I get my Apple ID working again?
If this is happening at the App Store/iTunes
Contact iTunes Support for assistance. See the Apple Support articles below for contact information.
Apple Support schedule phone call
Starting an online chat with Apple Support
If necessary, try Twitter
https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.
See If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.
If you use two-factor authentication, you need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account. …
If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.” Eventually you will be able to enter account recovery. “If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account.” (from Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974)
Thus, see Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921. Read the whole document carefully.
Apple ID disabled?
