My iphone 7 version 13.6.1 does not ring in WhatsApp or Messenger when the apps are close
What setting may be affected. I have checked the sound volume, the App notifications are all on, The do not disturb is off. Help please
iPhone 7 Plus, iOS 13
User profile for user:
sterling r
User level:
Community Specialist
Hi oh!,
We see you're iPhone isn't ringing and we'd like to ask some questions so we can further assist.
- Does this happen with both FaceTime and regular phone calls?
- Are you using any Bluetooth devices with the iPhone?
- Have you also checked the switch on the side? How to put your iPhone on vibrate, ring, or silent mode shows how you can check that as well.
Let us know, we look forward to your reply!