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I cannot complete the purchase operation

Hi, when I try to make an in-game purchase, I get the message (photo)

I have no subscriptions, so I have no idea why this might be. Can you help fix this?

iPhone 6s, iOS 12

Posted on Aug 18, 2020 1:02 AM

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Question marked as Apple recommended

Based on what I can understand, it is asking you to contact iTunes Support.


You can use this link to contact iTunes Support: Contact Support

Posted on Aug 18, 2020 1:08 AM

2 replies

Aug 18, 2020 2:49 AM in response to Mirsalimov

I have not seen a definitive solution for your problem. So, I suggest you use my search link in trying to solve it: can't complete the purchase operation apple. You will see a number of links that are, or may be, related to your specific problem. None of them appear to claim fixes.

 

As your screenshot indicates you should do, If you want to contact Apple Support to deal with your problem, see:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient. Sometime this site is not fully functional.

 

Apple ID Support https://support.apple.com/apple-id

 

Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best one.

I cannot complete the purchase operation

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