Part 1: I want to reset my sons ipad, he cant remember the passcode and now it is disabled.
Part 2: I would reset the ipad using the power + home button..... but his home button doesn't work.
Any Tech heads able to help??
If the Home Button is broken, you’re going to have problems. Many system actions, such as a forced-restart, require a functioning Home button. The iPad will require repair.
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
https://support.apple.com/en-gb/HT211078
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
If the Home Button is broken, you’re going to have problems. Many system actions, such as a forced-restart, require a functioning Home button. The iPad will require repair.
If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:
https://support.apple.com/en-gb/HT211078
You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).
You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:
To recover your credentials, you’ll need access to one of the following:
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
Thanks. I found all this information off the Apple site, but with the home button not working, this reset won’t work for me.
my son has the home button floating on the screen (not sure what you call it, but you can open iPad after touching this floating button on the screen)
If the physical Home Button is broken, you’re out of luck - as a working button is critical for triggering certain system recovery actions.
If the Home Button is broken, repair or replacement of the iPad is your only option. Sorry.
All good, not your problem.
I was just hoping to see if I could do it and was just a shot in the dark without the working home button.
Off to get fixed or replaced!!
thanks for trying for me!
ipad disabled home button doesn't work RESET??
