Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i changed my screen and got a message that iphone is disabled and connect to itunes i tried to update software to unlock the phone and it did not work i want my data please no to lose it. i know my icloud and password and i know my passcode

my iphone is disabled because the screen was not working and typed pass by itself wrong several times when i changed the screen i found that i should connect the iphone to itunes and it didnt work and i know my icloud and password and my passcode as well. please i dont want to lose my data i didnt take any backup please help me i have all my passwords

iPhone XS Max, iOS 13

Posted on Aug 18, 2020 10:32 AM

Reply
Question marked as Apple recommended
mariam8899 wrote:

my iphone is disabled because the screen was not working and typed pass by itself wrong several times when i changed the screen i found that i should connect the iphone to itunes and it didnt work and i know my icloud and password and my passcode as well. please i dont want to lose my data i didnt take any backup please help me i have all my passwords

Too late to try to save or backup data, that should be done on a regular basis not in time of crisis, proceed here If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Posted on Aug 18, 2020 10:40 AM

1 reply
Question marked as Apple recommended

Aug 18, 2020 10:40 AM in response to mariam8899

mariam8899 wrote:

my iphone is disabled because the screen was not working and typed pass by itself wrong several times when i changed the screen i found that i should connect the iphone to itunes and it didnt work and i know my icloud and password and my passcode as well. please i dont want to lose my data i didnt take any backup please help me i have all my passwords

Too late to try to save or backup data, that should be done on a regular basis not in time of crisis, proceed here If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

i changed my screen and got a message that iphone is disabled and connect to itunes i tried to update software to unlock the phone and it did not work i want my data please no to lose it. i know my icloud and password and i know my passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.