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How do you get Apple to remove a falsely labeled road closure? This pertains to HWY 62 which is the road from Medford Oregon to Crater Lake. Someone has tagged a road closure, making the route impassable. Multiple complaints have been logged on the App to Apple for 3 months and nothing has been done about it.
Google Maps and Waze do not show this road closure.
iPhone SE, iOS 10
just curious if the redesign is so great, why doesn’t it have the user interface functionality? Such as removing false road closures.
just curious if the redesign is so great, why doesn’t it have the user interface functionality? Such as removing false road closures.
Apple does not “own” the maps; they are provided by Tomtom, who is responsible for their content. Tomtom updates their maps periodically (I think every 3 months), so you have to wait for Tomtom to get around to it. And Tomtom also need authorization from the agency that owns the road. Corrections to things like business names, addresses, etc are managed by Apple, but the roads themselves are out of Apple’s control.
Okay I have discovered that what Apple has on my iPad is a Google- based map. The complaint says it was sent to Apple developers; I have no way to identify the version of the App. I do have it scheduled to always update.
The road closure is a problem and is affecting businesses along the route.
please Apple address the issue.
This is a user-to-user forum. No one at Apple who has any authority to address your issue is present in the forum.
And no, iPads do not use Google map data; they also use Tomtom. You may have the Google Maps app on your iPad, but that was not put there by Apple. It was downloaded from the App Store.
Okay, that explains a lot. The Map AP have on myiPad came with my iPad. As I went down that rabbit hole it connected me to Google. But with the TomTom mark. I suspect it’s convoluted which is why the road closure isn’t being removed, which you pointed out.
MAPS APP: Remove FALSE ROAD CLOSURE
