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Cannot verify email

hi, each time I enter the verification code I get a message saying “this email ID is not available use a different email “. Not sure why it is. Is it because I already have iTunes account with that email ID? Many thanks



iPhone SE, iOS 13

Posted on Aug 18, 2020 1:34 PM

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Question marked as Best reply

Posted on Aug 18, 2020 1:51 PM

You are welcome. See if you can recover the ID/password. Try very email address you can remember.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            

4 replies
Question marked as Best reply

Aug 18, 2020 1:51 PM in response to mahenbulu

You are welcome. See if you can recover the ID/password. Try very email address you can remember.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find              


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            

Aug 18, 2020 1:51 PM in response to mahenbulu

See If you forgot your Apple ID https://support.apple.com/en-us/HT201354

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid to try to recover it.

 

And you may need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.

 

Note that If you're using two-factor authentication and can’t recover your password, you usually will need to enter account recovery. See Recover your Apple ID when you can’t reset your password  https://support.apple.com/en-us/HT204921

 

And, in general, if things go badly using the above links, you will need to try to recover your account if you want to use it again. Again, see Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921 Use this link to request account recovery to regain access to your account.

Cannot verify email

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