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Unable to download apps onto iPad Pro

When I try to download an app from the app store onto my new iPad Pro I use the touch button then I can’t touch the confirm button because it is off the screen. How can I fix this.

iPad Pro, iPadOS 13

Posted on Aug 18, 2020 1:46 PM

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Question marked as Top-ranking reply

Posted on Aug 18, 2020 1:54 PM

grandmam59 wrote:

When I try to download an app from the app store onto my new iPad Pro I use the touch button then I can’t touch the confirm button because it is off the screen. How can I fix this.

I think if it is like my iphone you click on the power button on the side of the ipad to confirm purchase/download.

3 replies
Question marked as Top-ranking reply

Aug 18, 2020 1:54 PM in response to grandmam59

grandmam59 wrote:

When I try to download an app from the app store onto my new iPad Pro I use the touch button then I can’t touch the confirm button because it is off the screen. How can I fix this.

I think if it is like my iphone you click on the power button on the side of the ipad to confirm purchase/download.

Unable to download apps onto iPad Pro

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