I wish to restore my iPad from a Macbook pro.
Which password does iTunes need? (laptop, new ipad, old ipad password, or appleID password)?
iPad Air 2, iPadOS 13
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Nicholas_B2
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Community Specialist
Hello TiggerTRG,
It sounds like you are trying to restore your iPad from an iTunes backup but it's asking for a password. When iTunes asks for a password while restoring from a backup, this most likely means the backup is encrypted. This is a password that was created at time of the first backup to the computer, this password could be any password you chose at that time. Check out this link to learn more about encrypted backups.
About encrypted backups on your iPhone, iPad, or iPod touch
If you are not trying to restore your iPad from an iTunes backup, check out this link to learn more about restoring your iPad to factory settings.
Restore iPad to factory settings
Cheers!