Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to add my new number to my Apple ID but I don’t have my old phone to get the code

I need to add my new number to my Apple ID but I don’t have my old phone to get the code


iPhone 11

Posted on Aug 18, 2020 5:27 PM

Reply
Question marked as Best reply

Posted on Aug 18, 2020 5:43 PM

You need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.


Apple ID - Manage     

3 replies

Aug 18, 2020 6:42 PM in response to bri297

 contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Starting an online chat with Apple Support


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.

I need to add my new number to my Apple ID but I don’t have my old phone to get the code

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.