Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: plemery51
plemery51 Author
User level: Level 1
8 points

can not connect to App Store on my iPad

can not connect to App Store on my iPad I have reset back to factory settings and started over. Nothing works to connect. My IPhone connects Fine


iPad Air 2, iPadOS 13

Posted on Aug 18, 2020 6:31 PM

Reply
Question marked as Best reply
User profile for user: plemery51
plemery51 Author
User level: Level 1
8 points

Posted on Aug 19, 2020 6:18 AM

I finally stumbled on the answer , It was set for Apple Cash which I don’t have an account. I turned it off and everything is fine thanks for your help I hope this solution can help someone else in the future thanks

View in context

Similar questions

7 replies
User profile for user: lobsterghost1
lobsterghost1
User level: Level 10
141,322 points

Aug 18, 2020 6:59 PM in response to plemery51

What happens when you try? Do you get any error message? Are you updated to the most current iPadOS 13.6.1? Have you tried to Force Restart your iPad? To Force Restart: Press and hold BOTH the power and home buttons at the SAME time (keep holding past the swipe to power off) until the Apple Logo appears then let go and your iPad will retart.

Reply

can not connect to App Store on my iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.
Learn more Sign up