nest app crashes on my iphone 6s
My Nest app crashes on iPhone 6s, was fine for over a year. tried Upgraded to 13.6.1 no help, restarted nest device, uninstalled app and reinstalled, no help. By the way it runs fine on my wife's android.
Please help
User profile for user:
ryane77
User level:
Community Specialist
Hello Frankccc60,
We appreciate you reaching out. It seems like you're having an issue with the Nest app on your iPhone. Is this the only app you're having an issue with? If so, it seems like you've completed the majority of the steps from our article here: If an app unexpectedly quits, stops responding, or won’t open
As the system works on another device, we'd recommend completing the last step of reaching out to the app developer. You can find those direct steps here: How to contact an app developer
Let us know if you have any issues or further questions. We're happy to help.
Cheers!