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Password not accepted

What to do if password created is not accepted?


iPad mini, iPadOS 13

Posted on Aug 18, 2020 11:56 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2020 12:05 AM

If the device will not accept your passcode, even if it is the correct passcode that you were using, you have to erase the device in order to unlock it.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

3 replies

Aug 19, 2020 2:20 AM in response to dwjonah

See If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106 "If you or someone else enters your password, security questions, or other account information incorrectly too many times, your Apple ID automatically locks to protect your security and you can't sign in to any Apple services.

 

If you use two-factor authentication, you need a trusted device or trusted phone number to reset your Apple ID password and unlock your account. If you have a recovery key, you can also use it to help you regain access to your account. …

 

If you use security questions with your Apple ID, or if you don't have access to a trusted device or phone number, go to iforgot.apple.com. Then you can unlock your account with your existing password or reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day.” Eventually you will be able to enter account recovery. “If you can’t sign in, reset your password, or receive verification codes, you can request account recovery to regain access to your account.” (from Get a verification code and sign in with two-factor authentication https://support.apple.com/en-us/HT204974)

 

Thus, see Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921Read the whole document carefully. 

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But, if your Apple ID is not yet locked or disabled, see if you can recover your password.


See If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid to try to recover it.

 

And you may need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.

 

Note that If you're using two-factor authentication and can’t recover your password, you usually will need to enter account recovery. See Recover your Apple ID when you can’t reset your password  https://support.apple.com/en-us/HT204921

 

And, in general, if things go badly using the above links, you will need to try to recover your account if you want to use it again. Again, see Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921 Use this link to request account recovery to regain access to your account.

Password not accepted

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