Purchase failure

How ami I going to buy products?

Posted on Aug 19, 2020 12:23 AM

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Question marked as Top-ranking reply

Posted on Aug 19, 2020 12:33 PM

Hello shafin99,


Welcome to Apple Support Communities.


From reading your post, it appears you are receiving a messages to Contact iTunes Support when making a purchase in iTunes, correct? We're here to help you take a look into that!


Here is an article to follow with steps to help resolve this issue:


If your payment method is declined in the App Store or iTunes Store


If the issue persists, we would encourage you to Contact iTunes Support for further assistance.


Hopefully this helps!

1 reply
Question marked as Top-ranking reply

Aug 19, 2020 12:33 PM in response to shafin99

Hello shafin99,


Welcome to Apple Support Communities.


From reading your post, it appears you are receiving a messages to Contact iTunes Support when making a purchase in iTunes, correct? We're here to help you take a look into that!


Here is an article to follow with steps to help resolve this issue:


If your payment method is declined in the App Store or iTunes Store


If the issue persists, we would encourage you to Contact iTunes Support for further assistance.


Hopefully this helps!

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Purchase failure

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