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Apple Music on carplay shows "add to library"

I am using Apple Music, loving it. However I have a problem when I use it in my car (using apple carplay). Please see attached screenshot. As you can see the interface offers me the option to "add this song to my library". But the strange thing is that it is already in my library.


Do more people have this problem?




Posted on Aug 19, 2020 4:06 AM

Reply
3 replies

Aug 19, 2020 4:47 PM in response to rogierlommers

Hello rogierlommers,


Welcome to Apple Support Communities.


From reading your post, it appears when songs are playing using Apple CarPlay, the displaying shows Add to Library, correct? We're here to help you take a look into that!


First, let's force close the Apple Music app and restart the iPhone:


How to force an app to close on your iPhone, iPad, or iPod touch

Restart your iPhone


Disconnect and reconnect to Apple CarPlay:


How to connect your iPhone, iPad, or iPod touch to your car


Ensure all the tracks are downloaded to the Apple Music library:


Add and download music from Apple Music or buy music from the iTunes Store


If the issue persists, please don't hesitate to post a reply on the thread!


Take Care!






Aug 21, 2020 7:55 AM in response to MoonJ.

Hi MoonJ.,

Thanks for your reply. I have followed all your steps, but the problem remains. I have debugged it and let's focus on two tracks which are both in my library.


  1. Fun Lovin' Criminals - We are all very worried about you
  2. Ben Folds - The ascent of Stan


As said before, both songs are in my library. But while playing through CarPlay, with the first song, the "add to library" appears. This does not happen to the second song (ben folds). Please see attached screenshots.


THE SONG WHICH HAS STRANGE BEHAVIOUR


THE SONG WHICH IS NORMAL


ALSO TWO SCREENSHOTS FROM THE SONGS OPENED ON MY MAC



Off course I have Apple Music iCloud sync enabled.

Aug 22, 2020 10:43 AM in response to rogierlommers

Hi!


If you try removing and re-adding Fun Lovin' Criminals, does it continue to say add to library:


Delete music, movies, and TV shows from your device

Add and download music from Apple Music or buy music from the iTunes Store


Double check to make sure softwares are capable and verify if the Apple CarPlay doesn't require an update. Make sure the iPhone is up-to-date and backup to iCloud or iTunes:


Update your iPhone, iPad, or iPod touch

How to back up your iPhone, iPad, and iPod touch


Take Care!



Apple Music on carplay shows "add to library"

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