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Anyone else experiencing an Unknown error (8364) in Music "iTunes" app when trying to download previously uploaded songs using Apples iTunes Match? I'm also having problems playing the songs from cloud via Music. It's odd cos I can download the songs and play them on my phone no problem.
I've tried removing all the cash and cookie files but it still not working. Any ideas what I can do to fix this?
MacBook Pro
Get the latest version of iTunes for your computer.
Install updates for your Mac. If you have a PC, get updates from Microsoft.
You might need to change your settings or update your security software if it’s causing an issue.
Restart your device
If you see an error in iTunes on your Mac or PC
If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
Ok, make sure that the date and time on your device are set correctly for your time zone.
On your iPhone, iPad, iPod touch: Open the Settings app. Tap General, then tap Date & Time. Get more help with date and time.
On your Mac: Open System Preferences, then choose Date & Time.
If you still can’t connect, contact Apple Support
Thank you so much for replying to my posts. I’m currently running the most up to date version of OS X and Apple Music see screen shots below.
I’m also experiencing similar issues on my iPhone too. I’m also run the most updated IOS etc. on there.
I’m worried I’m going to loose my music collection I’ve built over years.
In that case you should contact Apple Support
Hey 👋🏻 I’ve tried setting the time zone manually to my local time but I’m still have the same problem downloading and listening my matched music 🙈 .
Unknown error (8364) when trying to download from iCloud
