MacBook Pro keeps restarting when in sleeping mode

Hi woualid,

It sounds like your MacBook Pro is restarting unexpectedly when it goes to sleep. We're here for you, and we want to help out.

Prior to seeing the error you provided in your post, does your Mac also display a message saying something like "Your computer was restarted because of a problem"? If so, the information and troubleshooting steps on the following page should be helpful:

If your Mac restarted because of a problem

Unexpected restarts can be caused by several things, such as software installed on your Mac, or by devices connected to your Mac. From the error you provided, it looks like the issue may be related to an accessory connected via a Thunderbolt connection. Do you have any external devices connected to your Mac at this time? If you do, does the issue continue to happen when those devices are disconnected?

Thanks!

MarcoMaradiaga wrote:

I know the feeling. I spent 3,400 on my MacBook Pro and it’s continues to crash every time it goes into sleep mode or even walk away from it for a few minutes.

What did Apple Support say when you contacted them?

Hi -

I don't know why this reported issue is marked as solved. I have the same issue frequently when the mac goes on sleep mode it crashes and then reboot, then crashes again. if you get away from the and go to the bathroom, and you come back to find that your laptop has crashed, then reboot and crashed again.

One way I was able to work around this issue so that I can do my work, is to use an app like `Amphetamine` to keep my session up indefinitely. That is not a fix!

I bought this very expensive hardware in May 2020 and it's not doing the job that it was hired to do. :(

See my log attached

I know the feeling. I spent 3,400 on my MacBook Pro and it’s continues to crash every time it goes into sleep mode or even walk away from it for a few minutes.

if anyone has found a permanent solution please post it.

thanks

I have the same problem and it appeared immediately after I installed the last update (10.15.6) on my MBP (mi-2019). It never did that before.

Thanks for your suggestion.

I am experiencing the same issue. Customer support said it was a bug they were working on. This was 2 months ago.

I have the same issue since the last os update, i called apple assistance they suggested to reset the system , despite that i still have the problem

I have the same issue. Only started happening the last couple of weeks, most likely since I last updated my machine.

Hopefully they release a bugfix soon as this is becoming incredibly frustrating.

Same thing happens to me after system was re-installed clean

The only accessory connected is apple bluetooth keyboard (with wire.. was charging it). I will disconnect it and see if this happens again

I called them in July and they told me it was something the engineers were working on.. 🤦‍♂️

I asked because there have been a few of these issues; one involving sleep on MBP 16s was fixed around macOS 10.15.3 or so.

That’s interesting.

I will definitely try troubleshooting this weekend. thank you for the insight!