Charger stop working after the new update

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Level 1

8 points

Charger stop working after the new update

my 11bro max charger stop charging the iPhone after I updated to 13.6.1 , Its work on my ipad and other Iphone, but its not work my iPhone 11bro max

iPhone 11 Pro Max, iOS 13

Posted on Aug 19, 2020 9:27 AM

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Answer 1

Leanne_68

Community Specialist

Aug 20, 2020 8:55 AM in response to Muathzabin

Hello Muathzabin,

Thank you for explaining that the issue is persisting. You should contact Apple Support for next steps.

Contact Apple Support

Cheers!

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Answer 2

Muathzabin Author

Level 1

8 points

Aug 20, 2020 7:29 AM in response to brenden dv

Hey, I’ve done all that, after the update it’s stopped charging my iphone ( 11pro max) , but still charge other Apple devices I have, I used my 7+ iPhone charger to charge my 11Max pro and its working !!!

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Answer 3

brenden dv

Community Specialist

Aug 20, 2020 7:25 AM in response to Muathzabin

Hello Muathzabin,

It sounds like your iPhone is suddenly not charging. Check out this link for support when your iPhone won't charge.

If your iPhone or iPod touch won't charge

Cheers!

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Charger stop working after the new update

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