watch keeps resetting itself after update

I have had my Apple Watch 5 less than a year. I have had no issues or complaints up to this point. It seems that after this recent update both mine and my husband’s series 4 keeps rebooting. What is going on?

Posted on Aug 19, 2020 1:29 PM

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2 replies

Aug 20, 2020 9:09 AM in response to Smrbrown

Hey Smrbrown,


It sounds like you're having some issues with unexpected restarts on your Apple Watch devices. We can understand wanting to get that resolved. We want to help.


You mentioned this occurred after updating your device. First, we'd recommend ensuring that both your paired iPhone and your Apple Watch are running the latest versions of their operating systems. These articles explain how to update:


Update your Apple Watch


Update your iPhone, iPad, or iPod touch


We'd also suggest restarting both your Apple Watch and iPhone. These articles explain how:


How to restart your Apple Watch


Restart your iPhone


You may also want to try unpairing and re-pairing your Apple Watch to see if that helps. This article explains how to do that: Unpair and erase your Apple Watch


If you continue to have the issue after taking those steps, contact Apple Support for further assistance here: Get Support


Thanks!



Oct 3, 2020 6:08 AM in response to Smrbrown

After the latest update to Watch5 it keeps shutting down to restart/reboot....3-4 times a day last week and it's making me crazy!!! Also eating the battery!


Thought I hd it worked out to only do updates manually and that worked for a few days but it's doing it again at the most inopportune moments.


Did a restart on both the iPhone7 and the Watch5 but it's still occurring


I need HELP!


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watch keeps resetting itself after update

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