You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unlock XS MAX

My carrier just unlocked my XS Max. Do I need to reset my phone if i want to use a SIM card from a different carrier?

Posted on Aug 19, 2020 1:25 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 19, 2020 1:32 PM

Depends on your carrier. Some require the restore for the unlock to complete, with others the unlock is processed without needing to restore it.


Try a sim card from a different carrier and see if it works. If it works, then you don't need to restore. If it doesn't, then you may need to restore the iPhone yes.

1 reply
Question marked as Top-ranking reply

Aug 19, 2020 1:32 PM in response to JJ_9999

Depends on your carrier. Some require the restore for the unlock to complete, with others the unlock is processed without needing to restore it.


Try a sim card from a different carrier and see if it works. If it works, then you don't need to restore. If it doesn't, then you may need to restore the iPhone yes.

Unlock XS MAX

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.