My watch has unpaired and the screen is black what do I do?

My Apple Watch has unpaired but the screen is black with a white line across it. What can I do to fix that?

Apple Watch

Posted on Aug 19, 2020 3:17 PM

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1 reply

Aug 20, 2020 9:23 AM in response to gauthe94

Hi gauthe94,


We understand the screen on your Apple Watch is no longer working. We're happy to help.


We'd first recommend trying a force restart on the device. This will help to determine if the device has just become unresponsive or if the issue is with the actual screen. You can find the steps to force restart here: How to restart your Apple Watch


If the screen still looks the same after restarting, we'd recommend reaching out to Apple Support directly to determine the available repair options in your region. You can connect with them here: Get Support


We hope this helps. Take Care.

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My watch has unpaired and the screen is black what do I do?

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