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Phone call

I keep getting calls from “Apple support” stating that my iCloud has been fraudulently accessed. I am then prompted to select one. Most likely a spam call but wanted to confirm.

Posted on Aug 19, 2020 3:42 PM

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Question marked as Top-ranking reply

Posted on Aug 19, 2020 3:45 PM

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

3 replies
Question marked as Top-ranking reply

Aug 19, 2020 3:45 PM in response to Patwwalker

It is a scam. Apple doesn't make unsolicited phone calls. If there was a problem you would be notified when attempting to log in, including when logging into this forum. Also see: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


One option to consider is Settings > Phone > Silence Unknown Callers. See: Detect and block spam phone calls - Apple Support

Aug 19, 2020 3:46 PM in response to Patwwalker

They are indeed a spam call.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Phone call

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