Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apps won’t update / download

My App Store recognizes new available updates, but the update process fails. (On an iPhone 8)


The same problem happens when I attempt to download a new app. (On an iPhone 8)


Recently I reset an older model iPhone 6 as I no longer need it.

Prior to doing that I didn’t experience anything unusual with my new iPhone 8


thanks in advance for the support.

Posted on Aug 19, 2020 10:17 PM

Reply
Question marked as Best reply

Posted on Aug 19, 2020 11:37 PM

Try a different wi-fi network; office, library coffeeshop.


ASC - Late 2012 Mac mini, macOS 10.14.6; Watch, series 5 GPS/cellular, watchOS 6.2.8; iPad Air 2, ipadOS 13.6.1; iPhone 8+, iOS 13.6.1; TV 4th Gen, tvOS 13.4.8;  HomePods, audioOS 13.4.8 and Airport Express w/ Airplay 2

2 replies

Apps won’t update / download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.