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the screen has frozen when I slide down the control centre

hello, I got a problem on my iPad 7th generation, the screen has frozen when I slide down the control centre,it’s stuck but i can use the assistive touch to click everything, I can even use Siri but it doesn’t let me click those buttons in control centre, it’s stuck for 1 hour

iPad, iPadOS 13

Posted on Aug 20, 2020 2:40 AM

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Question marked as Top-ranking reply

Posted on Aug 20, 2020 2:49 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

5 replies
Question marked as Top-ranking reply

Aug 20, 2020 2:49 AM in response to haycck__

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

the screen has frozen when I slide down the control centre

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