Uncontrollable Trackpad Pointer - Mojave …

Uncontrollable Trackpad Pointer - Mind Of Its Own - Am Reinstalling Mojave Dear All, I hope you will be able to throw some light on a problem with my son's MacBook Pro early 2013 retina running Mojave. He needs it for when he starts college shortly. The trackpad pointer is almost uncontrollable, very erractic, hit and miss, like trying to spear a bead of mercury. I've done a full Time Machine backup and managed to start a Mojave reinstall, all very tricky because of the pointer problem. It is currently installing with 1hr 16min remaining and the mouse is dancing about the screen as it does so. Does anyone have any ideas what might be causing it? I've cleaned it with Malwarebytes and with Swift X, done all the resets such as SMS and the disc repair utility options and had some wonderful help from Apple Support with a complimentary online session where they referred me to my local Genius Bar with a suspected hardware fault. The Genius Bar looked at it yesterday morning and ran extensive hardware tests and of course it performed impeccably but played up again as soon I got it home. The genius bar tests bypassed the onboard system software running instead from a specialist Apple network which is why I think the problem might be the installed Mojave OS and system software having become corrupted. It's now at 1hr 2mins remaining (exciting, isn't it) and I just noticed the mouse is no longer on screen which makes me strangely hopeful. If this doesn't cure it I will go for a clean install which I'm a bit nervous about as it wipes the drive completely which means a lot is riding on the Time Machine backup restoring properly. Documents and Desktop are in iCloud Drive so if a catastrophe happens they should eventually be retrievable, right? Anyhoo, 57 minutes and counting.

125 2

Spinning beachball during disk First Aid. Wondering if someone has experienced this? I am hoping this isn't a hardware issue = trip to Apple Store and down time for laptop repair. I had to force power down my 2021 16" MBP because it wasn't shutting down on its own (can't remember exactly what was going on at this point.....I think Finder was being weird after I force quit a First Aid pass on my time capsule drive). Anyway, holding down the power key until she quits always makes me wonder about file errors being created because OS wasn't allowed to shut down normally. So....I restarted into the Recovery Partition.....Disk Utility.....and ran (tried to run) First Aid on everything. The small partition that holds the Recovery Partition checked out ok, as did the top level main hard drive ("Apple SSD media..."). However, any attempt to First Aid the Container Disk level, or below that, resulted in a spinning beachball icon within less than a minute and total unresponsiveness (thus, more force shutting down by holding the power button). With some trepidation, I rebooted and found that the OS booted as usual. I tried, then, Disk Utility from within the normal MacOS boot environment. Here, results were a little different. Every single entity ("Apple SSD media…”, APFS container, Macintosh HD, etc.) checked out ok…except for the "Data" partition. "Data" I checked twice and each time it made it as far as checking snapshot 3 (there are 19 snapshots total), during which the progress bar (the blue one that oscillates back and forth) froze and the trackpad became unresponsive (didn’t move screen pointer and even the force feedback “click” of the trackpad stopped). No beachballs. I once again had to do a force restart. I have no idea what’s up, but hope this is a glitch in the latest OS version, and not a bad SSD or other physical issue. This is on a 2021 16" MBP M1 Max currently running latest MacOS (Ventura 13.2.1). The computer has no aftermarket equipment hooked up to it or other peripherals. Thank you for any thoughts you might have.

192 2

MacBook Pro 16" kernel panics without panic reports. GPU issue? SAFE MODE runs worse! I should have learned my lesson when my last MBP gave up the ghost because of a GPU issue, but I didn't. Fast forward a few years and I'm sat here shaking my head at my £2.5k investment black screening, locking me out and then requiring a restart. I've got the A2141 16" 2019 5500m 2.3ghz i9 OSX Catalina. I've had it just over 3 years. The other day I was watching YouTube on Chrome and suddenly the entire system froze and I had to do a hard reset on the power button. Thankfully, it came back to life but the kernel_task was spiking and things didn't look good. I spent a couple of days looking through the forums, seeing the possibly fixes and trying to implement them. I reset my SMC, PRAM, ran diagnostics, even foolishly (so I'm told) downloaded CleanMyMacX to have a look around. Eventually, I saw some positive mentions regarding Monterey so I thought I'd give it a go, might clear out whatever's causing the problem (although in my heart I thought it might be the GPU again, since that's what's plagued me with MBPs). After the initial install of Monterey everything seemed ok, temps were fairly low when using browsing and using Safari - I was hopeful, it seemed things might be ok, perhaps it was an overheating issue with the fans being dusty etc...so I looked into doing that. Perhaps I got overconfident, but I decided to try and play a game. So I loaded into Divinity 2, an old save and watched it load up. I'm flicking between watching activity monitor and checking the game, looking to see if Kernel_Task is going to throttle me etc, while monitoring with Fanny to see the temps (I realise there are better alternatives). After two mins in game the screen goes black and the machine resets. I log back in. No panic report, no crash report, nothing. Figure I'll shut down and try SAFE MODE, hoping that I can see if creating a new user etc helps as some others have suggested...but no, SAFE MODE was anything but safe! As soon as I logged in the machine was sluggish, jittery and incredibly slow. I watched WindowServer in the activity monitor hog more and more CPU, going from 100% to 200%, even the mouse moved at a snails pace. Felt like the MBP was dying. So I shut down and restarted normally without Safe Mode. I noticed one thing that might point to some sort of GPU failure. When in normal boot up and I got to About This Mac it lists the Graphics as "Intel UHD Graphics 630 1536 MB". Assuming it defaults to the UHD instead of the AMD 5500m due to dynamic switching or only using it when needed etc. However, when I used SAFE MODE it listed in About This Mac the Graphics as "AMD Radeon Pro 5500M" and below it the "Intel UHD Graphics 630 1536". Does this mean that both were being used in Safe mode and would perhaps explain why everything was slow and sluggish, in turn pointing to an issue with the AMD 5500m? I don't really know how to examine logs etc but can probably try a log in Console if directed as I have the time the last hard restart/panic happened. Advice gratefully received. Thanks

552 10

Uncontrollable Trackpad Pointer - Mojave - MacBook Pro retina early 2013

Similar questions