kalleleander Author

Level 1

32 points

How to retrieve a more than 18 month old Apple invoice?

I need to find an old Apple invoice for a purchase of a MacBook Pro and an iPhone. They were purchased in March of 2018. Do they keep invoices that long? And if not, what can I do? I wasn't sent an invoice by mail and have probably lost my physical one.

MacBook Pro Retina

Posted on Aug 20, 2020 8:33 AM

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3 replies

Level 8

37,772 points

Aug 20, 2020 10:29 AM in response to kalleleander

You can go back further with a search in your Apple ID emails. Search “Apple Store” as the people or sender

Otherwise use the contact support link at the top of this page to ask Apple

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Level 8

37,772 points

Aug 20, 2020 9:11 AM in response to kalleleander

Where did you buy it? From online at Apple? I can see my 17 month old invoice on there. Just view your orders.

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kalleleander Author

Level 1

32 points

Aug 20, 2020 9:24 AM in response to Vancouver22

The online Apple Invoices page says that orders over 18 months old will not be shown, that's why I'm asking about invoices over 18 months old :)

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How to retrieve a more than 18 month old Apple invoice?

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