Lost audio on a single video on my iPhone.

Greetings CTD17,

We understand that you are having an issue hearing audio with a single file on your iPhone, and we'd like to help. Is this a video that was taken using the Camera app on your iPhone? Were there changes to your iPhone or the file itself when this happened? Have you restarted your iPhone since this began happening? We look forward to hearing back from you.

Cheers.

CTD17,

Thanks for that extra information. Since the file was sent to you, we encourage you to have that person send you the file again to regain access to that audio.

Cheers.