Face ID not working

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Level 1

9 points

Face ID not working

Dear all, I have reset my IPhone X after updating to iOS 13.6.1 but no still not functioning.. any resolve or could this be an update issue??

iPhone X

Posted on Aug 20, 2020 10:24 AM

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Answer 1

Best reply

Tauruslady

Level 3

754 points

Aug 20, 2020 10:26 AM in response to Danmasika20

Here is a helpful support article link.

https://support.apple.com/en-us/HT208114

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Answer 2

Danmasika20 Author

Level 1

9 points

Aug 20, 2020 3:09 PM in response to Tauruslady

Thanks I have tried all the listed options there is still thw face id issue

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Answer 3

Aug 24, 2020 8:34 AM in response to Danmasika20

Same problem. Tried doing reset restore but that did not help.

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Answer 4

Danmasika20 Author

Level 1

9 points

Aug 24, 2020 10:29 AM in response to balbirshokeen

Now who can help address this issue coz it’s way out of hand??

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Answer 5

Drmerdp

Level 1

4 points

Aug 25, 2020 5:05 PM in response to Danmasika20

My wife’s iPhone X has the same problem immediately after updating to 13.6.1. I’ve gone as far as restoring the phone and still no luck. Definitely a software/firmware bug. Very annoying.

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Face ID not working

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