iCloud security

I received a call that my iCloud has been breached how can I verify that

Posted on Aug 20, 2020 11:17 AM

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Question marked as Top-ranking reply

Posted on Aug 21, 2020 9:07 AM

Welcome Stratjazz,


Thanks for using the Apple Support Communities! We understand that you received a call that your iCloud was potentially compromised. Let’s take a look and see what we can do. We're happy to help!


Let's first take a look at this article, specifically under "If you get a suspicious phone call or voicemail":


Recognize and avoid phishing messages, phony support calls, and other scams


"If you get a suspicious phone call or voicemail

Scammers may spoof legitimate company phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. If you get an unsolicited or suspicious phone call from someone claiming to be from Apple, just hang up."


Next, if you do feel that your iCloud/Apple ID could have been compromised, take a look at this resource. This article will show you signs that your Apple ID could have been compromised and what to do if that is the case:


If you think your Apple ID has been compromised


Have a great day!

1 reply
Question marked as Top-ranking reply

Aug 21, 2020 9:07 AM in response to Stratjazz

Welcome Stratjazz,


Thanks for using the Apple Support Communities! We understand that you received a call that your iCloud was potentially compromised. Let’s take a look and see what we can do. We're happy to help!


Let's first take a look at this article, specifically under "If you get a suspicious phone call or voicemail":


Recognize and avoid phishing messages, phony support calls, and other scams


"If you get a suspicious phone call or voicemail

Scammers may spoof legitimate company phone numbers and use flattery and threats to pressure you into giving them information, money, and even iTunes gift cards. If you get an unsolicited or suspicious phone call from someone claiming to be from Apple, just hang up."


Next, if you do feel that your iCloud/Apple ID could have been compromised, take a look at this resource. This article will show you signs that your Apple ID could have been compromised and what to do if that is the case:


If you think your Apple ID has been compromised


Have a great day!

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