Macbook built in camera not working

I have done all the troubleshooting i could, and it still is not connecting!


MacBook Pro 13″, macOS 10.14

Posted on Aug 20, 2020 12:34 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2020 1:58 PM

Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple device.
  3. Primary support help at Contact Support.
  4. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


1 reply
Question marked as Top-ranking reply

Aug 20, 2020 1:58 PM in response to jlegacy02

Make an appointment at the Apple Genius Bar for service after the stores re-open. If you need to find an Apple Store - Find a Store - Apple. Also, see How to find your nearest Apple Authorized Service Provider (AASP) or Distributor (AAD). You may also get Apple authorized service at a local Best Buy or contact Apple Support for more options.


Contacting Apple Customer and Support Service


  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. If you just purchased the product, then you get 90 days of free telephone support from the date of purchase of your Apple device.
  3. Primary support help at Contact Support.
  4. To contact product and tech support:  Contacting Apple for support and service including international calling numbers.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook built in camera not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.