Apple Intelligence is now available on iPhone, iPad, and Mac!

⏺ Join the discussion

⏺ Press release

⏺ Watch the video

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot download apps

My iPhone won’t let me download apps in my App Store

iPhone 8 Plus, iOS 13

Posted on Aug 20, 2020 1:02 PM

Reply

Top-ranking reply

Ijustwanttolookattheforums

Level 6

15,956 points

Posted on Aug 20, 2020 1:20 PM

Do you have a valid payment card on file as this is required even to download free apps?
Do you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support

View in context

Similar questions

1 reply

Top-ranking reply

Ijustwanttolookattheforums

Level 6

15,956 points

Aug 20, 2020 1:20 PM in response to Chris-noak2015

Do you have a valid payment card on file as this is required even to download free apps?
Do you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

Source: If you see a message that says “Your account has been disabled in the App Store and iTunes” – Apple Support

Reply

Cannot download apps

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up