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Cannot download apps

My iPhone won’t let me download apps in my App Store

iPhone 8 Plus, iOS 13

Posted on Aug 20, 2020 1:02 PM

Top-ranking reply

Level 6

15,956 points

Posted on Aug 20, 2020 1:20 PM

Do you have a valid payment card on file as this is required even to download free apps?
Do you see a message that says "Your account has been disabled in the App Store and iTunes", there may be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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