So I’ve been dealing with this for over a month, it’s stuck at 1x mode. When I try to do wide angle or 2x mode it doesn’t switch, on videos sometimes I’ll get the wide angle, never photos.
iPhone 11 Pro Max, iOS 13
Before scheduling an appointment, try backing up and restoring your iPhone using either iCloud or your computer. If that does not resolve the issue, the best choice is to schedule an appointment, as there could be a hardware defect.
Make sure that your environment has sufficient lighting, as the telephoto lens (2x lens) uses a higher focal length and is dependent on a bright surrounding. If the modes still do not change, schedule an appointment with an Apple Store or Apple Authorized Service Provider.
was hoping not to do that, with the pandemic going on. But sadly seems like it.
iPhone 11 Pro Max won’t switch lenses
