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How long does it take for Apple to fix the phone number associated with my Apple ID.

I left my company 18 months ago and do not have acces to the phone.

Every thig was fine until I was updating software and was asked for the passwoed to my Apple ID.

Password not valid.

Send code.

Code sent to the old phone number.

Yesterday I went back so that I was present when the phone got the code.

Entered it in my i-Pad expectiong to be able to reset the password.

No! Aplle will send me an-email the nest day and tell me how long it will take.

Have not received an e-mail.

Very unhappy Customer ( that community ID is taken by the way)


Posted on Aug 20, 2020 8:03 PM

Reply
Question marked as Best reply

Posted on Aug 20, 2020 8:25 PM

CustomernotPleased Said:

"I left my company 18 months ago and do not have acces to the phone. Every thig was fine until I was updating software and was asked for the passwoed to my Apple ID. Password not valid. Send code. Code sent to the old phone number"

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Manage your Apple ID:

Start Here: Adding an Additional Phone Number

Use another device that is associated to your account to log in.

  1. Go to: https://appleid.apple.com/account/manage
  2. Scroll to: Security
  3. Click: Edit button (far-right)
  4. Click: Add a Trusted Phone Number…
  5. Add: [You New Phone Number]
  6. Try Logging In
  7. Remove the Old Phone Number
3 replies
Question marked as Best reply

Aug 20, 2020 8:25 PM in response to CustomernotPleased

CustomernotPleased Said:

"I left my company 18 months ago and do not have acces to the phone. Every thig was fine until I was updating software and was asked for the passwoed to my Apple ID. Password not valid. Send code. Code sent to the old phone number"

-------


Manage your Apple ID:

Start Here: Adding an Additional Phone Number

Use another device that is associated to your account to log in.

  1. Go to: https://appleid.apple.com/account/manage
  2. Scroll to: Security
  3. Click: Edit button (far-right)
  4. Click: Add a Trusted Phone Number…
  5. Add: [You New Phone Number]
  6. Try Logging In
  7. Remove the Old Phone Number

How long does it take for Apple to fix the phone number associated with my Apple ID.

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