Repair phone

I shipped my phone off to apple in a box I received, but my tracking status isn’t updating me about it at all. I haven’t heard anything about my phone.

iPhone XR, iOS 13

Posted on Aug 20, 2020 9:02 PM

⚠️

Top-ranking reply

babowa

Level 9

78,483 points

Posted on Aug 20, 2020 9:43 PM

we are all other users here and have no access to repair processes and shipments. You do need to contact Apple.

View in context

Similar questions

Tracking repaired phone i sent my phone in to be repaired by mail, and I was wondering if there was a way to track it to know when it will be coming back
2 years ago 378 4
phone repair what is my tracking number ? has my phone been shipped?
4 years ago 252 1
Sending The Box For Phone Repair! I got my phone box yesterday afternoon and inside was an instruction manual telling me what too do in order to send my broken phone in for repair and i did all i was told and brought the box to the nearest fed ex and sent it back with my phone inside. The instructions say i should get a receipt and be able to track my order but im unable to do so because when i go to the tracking link it still says my box is on its way even tho i've already sent it back earlier today!
3 years ago 707 1

1 reply

Sort By:

⚠️

Top-ranking reply

babowa

Level 9

78,483 points

Aug 20, 2020 9:43 PM in response to Nyaj06

we are all other users here and have no access to repair processes and shipments. You do need to contact Apple.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Repair phone

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up

Quick Links

Repair phone

Similar questions