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Repair phone

I shipped my phone off to apple in a box I received, but my tracking status isn’t updating me about it at all. I haven’t heard anything about my phone.

iPhone XR, iOS 13

Posted on Aug 20, 2020 9:02 PM

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Posted on Aug 20, 2020 9:43 PM

we are all other users here and have no access to repair processes and shipments. You do need to contact Apple.

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Repair phone

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