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Sunshine-13 Author

Level 1

4 points

Disabled AppleID & Itunes

My apple id is still disabled in App Store & iTunes after I changed password?

Posted on Aug 21, 2020 8:31 AM

Top-ranking reply

donv_the_ghost

Level 9

50,948 points

Posted on Aug 21, 2020 8:32 AM

You will need to use one of the support options below.

See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

You can use Apple Support Twitter https://twitter.com/AppleSupport There may be a wait of an hour or so.

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

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Disabled AppleID & Itunes

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