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Hello


i have an issue by buying. It says the purchase could not be completed.


i hope you can help me as soon as possible


Thanks

iPhone XS Max, iOS 13

Posted on Aug 21, 2020 9:42 AM

Reply
2 replies

Aug 21, 2020 11:20 AM in response to xKwTzx

The best thing for you to do is to use the link on your screenshot. If it does not work properly, use one of these support options:


Apple telephone support https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

 

Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.


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