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User profile for user: AppleHelp78
AppleHelp78 Author
User level: Level 1
8 points

My phone won’t backup. It says I don’t have enough space but I just purchased more than my phone holds.

My phone won’t backup. It says I don’t have enough space but I just purchased more than my phone holds.

iPhone 6s, iOS 13

Posted on Aug 21, 2020 9:52 AM

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User profile for user: mulberry58
mulberry58
User level: Level 6
10,230 points

Posted on Aug 21, 2020 10:11 AM

You don't have more storage on your phone if you buy more iCloud storage.

iCloud storage is not the same as storage on your iPhone.

You can’t buy more storage on your phone itself but here are two links that can help you to free up storage on your phone:

https://support.apple.com/en-us/HT201656

Optimizing photo storage on your iPhone can help a lot

https://support.apple.com/en-us/HT205703

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User profile for user: mulberry58
mulberry58
User level: Level 6
10,230 points

Aug 21, 2020 10:11 AM in response to AppleHelp78

You don't have more storage on your phone if you buy more iCloud storage.

iCloud storage is not the same as storage on your iPhone.

You can’t buy more storage on your phone itself but here are two links that can help you to free up storage on your phone:

https://support.apple.com/en-us/HT201656

Optimizing photo storage on your iPhone can help a lot

https://support.apple.com/en-us/HT205703

Reply

My phone won’t backup. It says I don’t have enough space but I just purchased more than my phone holds.

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