You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

DISABLED APPLE ID

how to fix itunes and app disabled phone


iPhone 6, iOS 12

Posted on Aug 21, 2020 12:43 PM

Reply
Question marked as Top-ranking reply
2 replies
Question marked as Top-ranking reply

Aug 21, 2020 3:25 PM in response to frohlich11

You will need to use one of the support options I posted below.


See If you see a message 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Try using the Apple recommended support link above first. But, this site is down/not fully functional very often. Use the support options I give below if necessary.

 

You can use Apple Support Twitter https://twitter.com/AppleSupport  There may be a wait of an hour or so.

 

And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.

DISABLED APPLE ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.