Adding payment method

I can’t seem to change my country/ region or add a payment method that goes through. My account balance is not the problem

iPhone 6s Plus, iOS 13

Posted on Aug 21, 2020 6:19 PM

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Question marked as Top-ranking reply

Posted on Aug 21, 2020 6:56 PM

To change region, please refer to this link

https://support.apple.com/en-us/HT201389

for add payment, please refer to this link

https://support.apple.com/en-ca/HT201266

good luck!

6 replies

Aug 22, 2020 6:57 AM in response to jewjew98

Have you tried restarting the device to see if it will update?


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call      


Starting an online chat with Apple Support 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.



Aug 22, 2020 1:44 AM in response to jewjew98

see the rules for If you are interested in Changing your Apple ID country or region https://support.apple.com/en-us/HT201389Be sure and use the support options below if you have a problem. See this heading especially What to do before you change your country or region.

 

·      Spend any store credit remaining on your Apple ID. Learn what to do if your remaining store credit is less than the cost of a single item.

·      Cancel any subscriptions, including Apple Music, and wait until the end of the subscription period. 

·      Wait for any memberships, pre-ordersmovie rentals, or Season Passes to complete, and wait for any pending store credit refunds to process.

·      Make sure that you have a payment method for your new country or region.

·      Redownload your apps, music, movies, TV shows, and books on any devices that you might use to play or read them in the future. That's because some types of content might not be available in your new country or region. (Learn what types of content and services are available in your new country or region.)

 

Use this link in the document if you need to View your Apple ID balance https://support.apple.com/en-us/HT202359

 

If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support If this link is not working properly, use one of the support options given below.

 

Apple Support Twitter  https://twitter.com/AppleSupport  There may be an hour or so wait.

 

Or use Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

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Adding payment method

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