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iPhone 6

Ever since the new update for iOS my phone has been acting strange. First the phone reboots by itself and does a loop of showing the Apple logo, turning to black, and then a color line appears. I went on youtube and websites to find a way to fix it. I was able to turn on my phone and use it for a short while during that time i noticed that the battery was draining faster than usual, I deleted some apps that might of caused my phone to go bad which wasn't the solution. Second I backed up the phone since it hasn't been backed up in a while, that didn't work either. Third I reset the settings, didn't work of course. Finally I took out the SiM card to see if that was that the problem neither was it. Can someone help me with this?

Posted on Aug 21, 2020 8:24 PM

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Question marked as Apple recommended

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly

Posted on Aug 22, 2020 2:10 AM

4 replies

Aug 22, 2020 2:11 AM in response to JoelMaza

Protect & Prolong life of your iPhone's Battery:

  1. About the battery usage on your iPhone, iPad, and iPod touch ...
  2. Batteries - Maximising Performance - Apple (IN)
  3. iPhone Battery and Performance



Try some of these options too.

  1. Avoid Screen Mirroring
  2. Put on Low Power Mode
  3. Put Auto Lock On (1 min):- with low power mode it will be 30 Sec
  4. Put Auto Answer Off
  5. Disable Push notifications for apps you do not use often
  6. Keep your iPhone Face down to prevent notifications to light up screen
  7. Enable Auto Brightness:- Settings > General > Accessibility > Display Accommodations > Auto-Brightness [Enable]
  8. Manually lower brightness from Control Center
  9. If you Want to watch continuous Video. Stream it on TV or a Monitor
  10. Don't force close apps; Apps which are not on frontend screen are paused by the system to save energy. Apps require more energy to re-launch. Apps which are open in the background use large memory is a myth and quitting them is counterproductive
  11. Location services to be allowed only while using the app
  12. Set your iPhone to fetch email and calendar data from internet less frequently
  13. Turning off Background App Refresh 
  14. Charge before it drops below 20-30%
  15. Try connecting to trusted Wifi where ever available in stead of Cellular
  16. Enable Airplane mode in areas with bad cellular and wifi coverage. Your phone keeps trying for reconnection with the missing / weak network. This uses lot of energy
  17. Switch off Wifi & Bluetooth while in Roaming or Not in Range
  18. Enable "Wifi Assist" : Settings > Cellular or Settings > Mobile Data > Wi-Fi Assist [Enable]
  19. Periodically Check your Battery Health (Settings > Battery > Battery Health)



Aug 22, 2020 2:13 AM in response to JoelMaza

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support
  3. Follow the Apple article to resolve the issue --> If your iPhone, iPad, or iPod touch won't turn on or is frozen ...
  4. If not resolved; please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly


  • You still see a black screen after charging, force restarting, following the steps in this article.
  • You see a black screen, but you can hear alerts, sounds, and vibrations.
  • The screen remains black, but the device chirps when you unmute it and connect it to power.
  • Your screen is on, but it doesn't respond when you tap, slide, or try other gestures. 
  • You can't force your device to restart because a button is broken or stuck.
  • Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

iPhone 6

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