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I am trying to reset my password with my correct contact number but it is giving this error message.Please can some one help me to reset my icloud password

Posted on Aug 22, 2020 2:37 AM

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Question marked as Top-ranking reply

Posted on Aug 22, 2020 5:57 PM

Hello phanikiraniphone,


Welcome to Apple Support Communities.


From reading your post, it appears you are unable to reset your Apple ID with the correct phone number and are getting an error message, correct?


Here is an article to follow with steps to help resolve this issue:


If you forgot your Apple ID password


In the event that the phone number showing to reset the password is an old phone number, place the old number phone in that step, click on do not have access to the device, and start iCloud account recovery.


Recover your Apple ID when you can’t reset your password


Hopefully this helps!




2 replies
Question marked as Top-ranking reply

Aug 22, 2020 5:57 PM in response to phanikiraniphone

Hello phanikiraniphone,


Welcome to Apple Support Communities.


From reading your post, it appears you are unable to reset your Apple ID with the correct phone number and are getting an error message, correct?


Here is an article to follow with steps to help resolve this issue:


If you forgot your Apple ID password


In the event that the phone number showing to reset the password is an old phone number, place the old number phone in that step, click on do not have access to the device, and start iCloud account recovery.


Recover your Apple ID when you can’t reset your password


Hopefully this helps!




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